Good to know.
A few answers to help you feel at home at The Lavender Rose. Your professional can help with anything specific to your appointment.
Visiting The Rose
Where are you located, and where should I park?
We’re at 625 S Lafayette St in Shelby, North Carolina. Please use the parking spaces at the front of the building; the gravel parking area is reserved for our professionals.
How do I find my professional?
Each team profile shows a suite number. Your professional can share any specific arrival instructions before your appointment.
Are children welcome?
Any client or guest under 18 must be accompanied and supervised by a responsible adult throughout the visit. We keep a calm environment, so please check with your professional before bringing extra guests who are not receiving a service.
Can I bring a friend or family member?
Please keep extra guests to a minimum. If you need someone to come with you, check with your professional ahead of time so they can plan for your visit.
Can I bring an animal?
Service animals are welcome. Other animals are not permitted inside the salon.
Is there an accessible space downstairs?
Some services take place upstairs, and the building does not have an elevator. We can coordinate a downstairs space with your professional when needed. Please contact us before booking so we can plan with you.
Appointments
How do I book?
Visit our team profiles and use your professional’s booking link when one is available. Each professional manages their own schedule and services.
What are your hours?
The building is closed on Mondays. Our independent professionals set their own appointment hours Tuesday through Sunday, so check their booking page for availability.
Do you accept walk-ins?
Availability varies by professional. Booking directly with the person you want to see is the best way to secure a time.
Where can I find prices and payment information?
Services, prices, and accepted payment methods vary by professional. Check their booking page or ask them directly before your appointment.
What if I need to cancel, reschedule, or I’m running late?
Please contact your professional directly and review the policy on their booking page. Each professional manages changes to their own appointments.
Still have a question?
For general salon questions or help planning an accessible visit, reach out and we’ll help you find the right next step.
info@thelavenderrosesalonandspa.com